Dean Group - Toronto http://www.deangroup.ca
Bilingual Auto Auction Dealership Support 40-44K
2017-09-07 Job ID: 14237 Type: OS - Admin & Corporate Services
Our client is a National organization who connect large consignors of off-lease and pre-owned vehicles to the expansive Auto Dealership network. You will be the first point of contact for buyers and sellers of fleets of cars, and you will aim to deliver outstanding service by speaking to, and documenting their service needs..
Daily duties include:
Update dealership information, build and maintain relationships with internal contacts, identify customer needs by probing initial requests and then determine the best department to handle the call.. You will be required to log/summarize phone calls, type 40wpm while speaking to the customers, and conduct research to investigate how the situation may be resolved.
Front line, first contact, inbound call experience required with minimum 2 years client service experience. Must be fluently bilingual French/English
Excellent telephone manners required, MS Office, and have a positive work attitude, and exercise good judgement.
Please email your resume to Lisa Bagin email@example.com
"In our dealings with Dean Group, we have always been provided with quality personnel in a timely manner. It has always been a pleasure dealing with Dean for their expertise, personal commitment, and energy to meet our goals."- Maple Leaf Sports & Entertainment