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Corporate Communications Program Manager

Toronto, (none selected)

Job ID: 14384 Type: Temp/Contract

In this exciting role you will be able to use your top notch writing skills to deliver key programs and initiatives for our client, a professional association.  The Program Delivery Manager communicates with managers, senior managers and directors to ensure the effective flow of communication to & from the Office of the Executive Director, Corporate Services. On behalf of the Executive Director, the Program Delivery Manager will provide advice, give instruction, highlight potential issues & risks, probe for additional information and follow up to ensure closure. Ensures there is continuity of policies and procedures across multiple departments and partners with other Corporate Services managers to ensure the goals and objectives of the Division are being met. This includes facilitating meetings, conducting research & analysis, report writing, and overseeing the management of content on the intranet as well as the management of other special projects.

 PRIMARY RESPONSIBILITIES:

You will Plan, communicate, and interact with a full range of internal and external representatives on behalf of the Office of the Executive Director, Corporate Services.  Respond to, or delegate referrals for response to requests for information from outside parties, and responds to inquiries on high-level and/or contentious matters in consultation with the Executive Director. You will Triage issues escalated to the Office of the Executive Director, providing advice, giving direction probing for additional information and ensuring effective resolution/closure. Participates in the design, planning and development in the visioning of the division. You will manage the budget planning process.  Oversee the monitoring of departmental and area budgets, and provides guidance to the Executive Assistant in procedures for reporting variances and tracking expenses.  Participate in the hiring, training and provide input into the evaluation process for other employees in the Executive Director’s Office.  The Program Delivery Manager conducts research, gathers information and expertise from relevant sources, and provides comprehensive reports on current operations within the division as well as similar functions, processes and best practices in like organizations.   Leads special projects as assigned and ensures that the goals and objectives of the office of the Executive Director and the Corporate Services Division are understood and achieved. · Designs and maintains an effective issues management process for the Office of the Executive Director, monitors the completion of issues resolution and action steps, and ensures the effective flow of information regarding developing issues.

 

QUALIFICATIONS REQUIRED:

  • A university degree in business administration or equivalent education and/or training.
  • Minimum of 5 years’ progressive experience in a management or leadership role.
  • Excellent report writing capabilities for a broad spectrum of topics.
  • Ability to clearly summarize and articulate key messages/issues.
  • Ability to tailor communications for a wide variety of audiences through various mediums. Experienced in writing intranet content

 Please send resume to shogan@deangroup.ca


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