Team Manager, Client Services
Job ID: 13857 Type: Perm
Team Manager/Client Services/ Top Financial Services Employer!
Due to an exciting expansion, our client, a leader in the Financial Securities industry is searching for an experienced Team Manager to manage the day to day activities of their inbound call centre. You will provide leadership, coaching and support to these experienced Client Service Reps as they liaise with a client base that consists of advisors, financial planners and individual investors who purchase their financial products. You will work closely with the other Team Managers to ensure that the business model supports the mandate of the centre, and most importantly maintain a model that allows each Rep to meet the needs of the callers, achieve the key metrics and ultimately provide the best client service experience possible. If you enjoy a fast paced environment and being part of a friendly and dynamic team then this might be an ideal role for you!
Mon-Friday 8am-8pm rotating shifts
Salary Range, 65k plus Pension Plan plus Bonus, Fitness Plan, Education Reimbursement
Interested candidates may forward a resume to Martha Orr email@example.com
"In our dealings with Dean Group, we have always been provided with quality personnel in a timely manner. It has always been a pleasure dealing with Dean for their expertise, personal commitment, and energy to meet our goals."- Maple Leaf Sports & Entertainment