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Auto Auction Service Support/Client Service 37K-40K

TORONTO, ON M5V 1J9

Type: OS - Admin & Corporate Services Job Number: 15627

Our downtown client  is a National organization who connect large consignors of off-lease and pre-owned vehicles to the expansive Auto Dealership network.  You will be the first  point of contact for buyers and sellers of fleets of cars, and  you will  aim to  deliver outstanding service by speaking to, and documenting their service needs.

Daily duties include:

Update dealership information, build and maintain relationships with internal contacts, identify customer needs by probing initial requests and  then determine the best department to handle the call. You will be required to log/summarize phone calls, type 45 wpm while speaking to the customers, and conduct research to investigate how the situation may be resolved.

Front line, first contact,  inbound call  experience required with minimum 1-2 years client service experience.

Excellent communication and telephone manners required,  MS Office, and have a positive work attitude, and exercise good judgement.

8-4pm

Please email your resume to Lisa Bagin  lbagin@deangroup.ca

#DGT1

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