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Bilingual Client Relationship Manager - Mutual Funds/Operations

Toronto, ON

Job ID: 14561 A Type: BIL - Bilingual
Bilingual Client Relationship Manager - Mutual Funds/Operations   Salary PLUS Bonus PLUS RSP
2 Newly Bilingual English/French Positions!
Our client, A leader in the Mutual Fund industry is looking for 2 Bilingual Client Relationship Managers to ensure that they are providing world class service to their clients.  In this newly created role you will act as the first point of contact for a portfolio of assigned clients.  Partnering with departments across the organization to ensure that all client issues pertaining to processing transactions are resolved in a timely fashion.  In this position you will be able to leverage your operational knowledge to implement efficiencies that will enhance the client experience.  If you are a problem solver, who is exceptional at getting to the root of a problem and who is able to use their exceptional interpersonal skills to resolve issues, this may be the perfect opportunity for you. This client offers top tier benefits and perks including reimbursement for tuition, health and fitness club membership fees and computers for personal use.
 Countless opportunities to learn and grow within the Company and a fun and engaging environment.!!!!
  • Must have 3 to 5 years of  experience in the mutual fund industry
  • End to end customer relationship management experience
  • At least one year experience in an inbound call centre, and 2 years of experience in a transaction processing role.
  • Completion or enrollment in the Canadian Securities Course (CSC) or the Investment Funds in Canada (IFIC)
  • Exceptional communication skills
Please email resumes in Word format to Shelley Hogan

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