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Bilingual Senior Processing Rep/Leadership Skills Needed!

Toronto, ON M5G2N7

Type: OS - Admin & Corporate Services Job Number: 15382

Bilingual Senior Processing / Leadership Skills Needed!

Our client, a leader in the financial services sector and considered a Top Toronto Employer has recently promoted one of their team members in their Transfer Processing department.  This busy team of 10 is looking for a proactive and experienced  Bilingual Quality Assurance Rep who is fluent in French and English.  This individual will have the important task of reviewing   and analyzing back office transactions and providing coaching and feedback to communicate error corrections directly to   the processing team so they can continue to learn . You will also review all documents from financial advisors and follow up directly to confirm information, fill in any missing signatures and foster an environment focused on compliance and continued improvement in the department.   This role is ideal for someone who has a minimum of 2 years within a processing role and wants to build their skills in coaching and really enhance this firms approach to client service.

Competitive Salary Plus Bonus Plus RSP

Qualifications & Expertise needed:
  • 1 year of experience within the mutual fund industry, specifically with an operations background and a focus on quality control
  • Completion of post -secondary education is preferred
  • Bilingualism in English and French is required for this role
  • You are dedicated to providing superior customer service
  • You are an excellent communicator (verbal and written) and have excellent interpersonal skills

Interested candidates may forward a resume to: Martha Orr



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