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Service/Sales Coordinator

Toronto, ON M4N 2M1

Type: OS - Admin & Corporate Services Job Number: 15535

Service/Sales Coordinator

Are you looking for a self-rewarding position?  Are you passionate, empathy and enjoy interacting and working in a fast- paced environment?  Our client is looking to hire a Service/Sales coordinator to join their team. 

Main Responsibilities
  • Respond promptly to client enquiries on a five-day rotating schedule which includes weekdays, evenings and weekends.
  • Must follow up on calls received from the after hours answering service on a rotation bases; one week per month.
  • Convert prospects into clients with your proven sales ability.
  • Coordinate client services, including care schedules.
  • Provide outstanding customer service to care recipients and their families as well as clients; actively listen to care recipients and their families in a sensitive and efficient manner.
  • Hire and retain adequate number of qualified, personable, caring caregivers with a range of skills and experience to meet client needs.
  • Train, mentor and coach new service coordinators on all aspects of service coordinating, including how to manage client relationship and provide outstanding customer service.
  • Organize, distribute and verify service coordinating work for part-time and on call service coordinators, as well as, process caregiver timesheets/payroll and check client invoices as required.

Previous experience in the healthcare/nursing home industry a huge asset. An ideal candidate should have a post-secondary education in Medical Administration, Office Administration (Health Services).

If interested, please email Shiela Sarroca at:  

ssarroca@dangroup.ca

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