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Legal Representative/Paralegal /Law Clerk designation a Must!

TORONTO, ON M5H 2N6

Type: OS - Admin & Corporate Services Job Number: 15562

Legal Representative/Paralegal /Law Clerk designation a Must!

Our client a professional services association located downtown is searching for a front line resource for their Practise Management department.   You will analyze and evaluate licensee inquiries and or issues, identifying the best practises that apply, guiding licensees through the application of these regulatory standards, direct them to the firm’ s resources all while maintaining   the utmost of confidentiality. If appropriate, representatives will escalate certain calls in accordance with risk protocols and enter all information in the database.   Assist management in reviewing and updating the Practise Management resources, and assists with special projects that further the objectives of the department.

If you enjoy working in  a professional yet friendly team environment and have a background in either customer service, member services and or within a high volume legal environment than you might really excel in this role!

Contract until April 2021  Salary Range 68k – 75k

Requires 
  • A college diploma or university degree (or equivalent), together with a Law Clerk or Paralegal designation.
  • A minimum of 4 years’ experience working in a high volume, front-line service role, preferably in a legal services or law firm, regulatory or government environment. Candidates with large company background preferred
  • Experience in a call centre environment would also be an asset.
  • Proficiency in word processing (including Word), spreadsheets (including Excel), databases (AS400), .
  • Ability to gather and analyze statistics .
  • Bilingual ( English/French ) skills would be an asset.

Interested candidates may forward a resume to:  Martha Orr  morr@deangroup.ca

#DGT2

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