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Manager of Customer Service (Print/Packaging Industry)

Mississauga, ON

Type: Packaging Job Number: 14868

Manager of Customer Service - (Print/Packaging Industry)

As Manager of Customer Service of this North American Supplier you will develop, maintain and manage a customer service driven team.
Oversee all customer service quality practices, procedures and process development.

Ideal Applicant will have the ability to coach and be a natural team builder.   Pioneer change management, 
problem solving, communication, analytical, and strategic planning.   Be an example to others of organizational skills 
and take initiative as an active participant in a “ hands-on” work environment.

•     Implement/improve strategic client service and retention
•     Generate/embrace new ideas that help sustain/grow the business; 
•     develop and leverage relationships with customers for business objectives; 
•     Provide guidance, training and support to team for proactive selling, marketing and cross selling products
•     Able to collaborate partnership relationships with Customers, Delivery, Warehouse, Procurement and the Sales team

Required Qualifications:
•     Working experience in Media, Print, Packaging or Supply Industries
•     3-5 years in Customer Service Management Role
•     Post-secondary education required 
•     SAP expert 

Opportunity Offers:
Competitive Compensation Plan, Benefits, Bonus

Please send your resume to 

15 Years Staffing Media, Print & Packaging Industries.
Enhancing career options, head to the front of the line!
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