Dean Group - Toronto http://www.deangroup.ca USD 95000 YEAR
Manager of Customer Service (Print/Packaging Industry)
2018-07-19 2018-09-16 Job ID: 14868 Type: Packaging
Manager of Customer Service - (Print/Packaging Industry)
As Manager of Customer Service of this North American Supplier you will develop, maintain and manage a customer service driven team.
Oversee all customer service quality practices, procedures and process development.
Ideal Applicant will have the ability to coach and be a natural team builder. Pioneer change management,
problem solving, communication, analytical, and strategic planning. Be an example to others of organizational skills
and take initiative as an active participant in a “ hands-on” work environment.
• Implement/improve strategic client service and retention
• Generate/embrace new ideas that help sustain/grow the business;
• develop and leverage relationships with customers for business objectives;
• Provide guidance, training and support to team for proactive selling, marketing and cross selling products
• Able to collaborate partnership relationships with Customers, Delivery, Warehouse, Procurement and the Sales team
• Working experience in Media, Print, Packaging or Supply Industries
• 3-5 years in Customer Service Management Role
• Post-secondary education required
• SAP expert
Competitive Compensation Plan, Benefits, Bonus
Please send your resume to email@example.com
15 Years Staffing Media, Print & Packaging Industries.
Enhancing career options, head to the front of the line!
Email Direct: firstname.lastname@example.org
"In our dealings with Dean Group, we have always been provided with quality personnel in a timely manner. It has always been a pleasure dealing with Dean for their expertise, personal commitment, and energy to meet our goals."- Maple Leaf Sports & Entertainment